Privacy Policy
Last updated: 24th September 2025
1. Who We Are
Prestige Images by John Pires is a professional photography business operating in South East Queensland, Australia. Our website address is: https://www.prestigeimages.com.au/
Contact Information:
– Business Name: Prestige Images by John Pires
– Phone: 0490 692 465
– Email: john@prestigeimages.com.au
– Service Area: South East Queensland, Australia
2. What Personal Information We Collect
Information You Provide to Us
We collect personal information that you voluntarily provide when you:
– Contact us through our contact forms or email
– Request quotes for photography services
– Book photography sessions or consultations
– Subscribe to our newsletter or updates (if applicable)
This information may include:
– Your name and contact details (email address, phone number)
– Business or organisation name
– Details about your photography requirements
– Preferred dates and locations for sessions
– Any special requirements or preferences you share with us
Information We Collect During Photography Sessions
When providing photography services, we may collect:
– Photographs and videos of you, your team, products, or events
– Names and contact details for scheduling and coordination
– Location information for on-site photography
– Payment and invoicing information
3. Automatic Information Collection
Our website may automatically collect certain technical information:
– IP address and browser information
– Pages visited and time spent on our site
– Referring website information
– Device and operating system information
4. How We Use Your Personal Information
We use your personal information for the following purposes:
Primary Business Purposes
– Service delivery: Providing photography services as requested
– Communication: Responding to enquiries and maintaining client relationships
– Scheduling: Coordinating photography sessions and consultations
– Payment processing: Managing invoices and payments for services
– Portfolio development: With your explicit consent, using images for business promotion
Secondary Purposes
– Business improvement: Understanding client needs to improve our services
– Legal compliance: Meeting our legal and regulatory obligations
– Marketing communications: Sending updates about our services (with your consent)
5. Legal Basis for Processing (Where Applicable)
We process your personal information based on:
– Contract performance: To provide the photography services you’ve requested
– Legitimate interests: To operate and improve our business
– Consent: For marketing communications and portfolio use of your images
– Legal obligations: To comply with Australian tax and business laws
6. How We Protect Your Information
We take reasonable steps to protect your personal information:
– Secure storage: Personal information is stored securely and access is limited to authorised personnel
– Secure transmission: We use encrypted connections (SSL) for sensitive data transmission
– Regular reviews: We regularly review our security practices and update them as needed
– Staff training: Our team is trained on privacy protection and confidentiality
7. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share limited information with:
Service Providers
– Payment processors: For secure payment processing
– Cloud storage providers: For secure data backup and storage
– Website hosting providers: For website operation and maintenance
Legal Requirements
We may disclose your information if required by law, court order, or government regulation.
Business Transfers
If our business is sold or merged, your information may be transferred to the new owner, subject to the same privacy protections.
8. Image Usage and Copyright
Photography Session Images
– You retain rights to personal and family photographs taken during sessions
– We require explicit written consent before using any client images for marketing or portfolio purposes
– You may withdraw consent for marketing use of your images at any time
– Business/corporate photography may be subject to separate usage agreements
Portfolio and Marketing Use
– We may request permission to use selected images for our portfolio and marketing
– Your consent is always voluntary and can be withdrawn
– We will clearly identify any images intended for promotional use
9. Data Retention
We retain your personal information for different periods depending on its use:
– Client contact information: Retained for up to 7 years for business and tax purposes
– Photography session images: Retained as agreed in our service contract
– Marketing enquiries: Retained for up to 2 years unless you request deletion
– Website analytics: Anonymised data may be retained indefinitely
10. Cookies and Website Analytics
Cookies
Our website may use cookies to:
– Remember your preferences and improve your browsing experience
– Analyse website traffic and usage patterns
– Enable certain website functionality
– You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
Analytics
We may use website analytics tools (such as Google Analytics) to understand how visitors use our site. This information is typically anonymised and helps us improve our website and services.
11. Your Privacy Rights
Under Australian privacy law, you have the right to:
Access and Correction
– Access: Request a copy of the personal information we hold about you
– Correction: Request correction of any inaccurate or outdated information
Deletion and Restriction
– Deletion: Request deletion of your personal information (subject to legal retention requirements)
– Restriction: Request that we limit how we use your information
Withdrawal of Consent
– Marketing: Unsubscribe from marketing communications at any time
– Image usage: Withdraw consent for promotional use of your photographs
Data Portability
Request your personal information in a portable format where technically feasible
12. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
13. Children’s Privacy
Our services are not directed at children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information promptly.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by:
– Posting the updated policy on our website with a new “last updated” date
– Sending an email notification to existing clients (where appropriate)
15. Complaints and Contact Information
Privacy Complaints
If you have concerns about how we handle your personal information, please contact us first:
John Pires – Prestige Images
Phone: 0490 692 465
Email: john@prestigeimages.com.au
We will investigate your complaint and respond within a reasonable timeframe.
Australian Privacy Commissioner
If you are not satisfied with our response, you may lodge a complaint with the Australian Privacy Commissioner:
Office of the Australian Information Commissioner (OAIC)
Website: www.oaic.gov.au
Phone: 1300 363 992
Email: enquiries@oaic.gov.au
Contact Us
For any questions about this Privacy Policy or our privacy practices:
Prestige Images by John Pires
Phone: 0490 692 465
Email: john@prestigeimages.com.au
Service Area: South East Queensland, Australia
Website: https://www.prestigeimages.com.au/
This Privacy Policy is designed to comply with the Australian Privacy Act 1988 and associated privacy principles. It should be reviewed regularly and updated as needed to reflect current business practices and legal requirements.