Privacy Policy
Your privacy matters to us. This policy explains, in plain English, what personal information Prestige Images by John Pires collects, why we collect it, how we look after it, and the choices you have. We have written it to be read, not to hide behind legal jargon. If anything here is unclear, just ask.
Last updated: August 2026
1. About This Policy
Prestige Images by John Pires (ABN 13 123 240 271) is a professional photography business owned and operated by John Pires, based in South East Queensland, Australia. Our website is https://www.prestigeimages.com.au/.
This Privacy Policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website or engaging our services, you agree to the collection and use of information as described here.
If you have any questions about this policy, please contact us using the details in Section 10.
2. What Information We Collect
We only collect the information we need to provide our photography services and run our business. This may include:
Contact and identity information
• Your name and contact details, including email address and phone number
• Your business or organisation name
• Details about your photography requirements
• Preferred dates and locations for your session
• Any special requirements or preferences you share with us
Information we collect during photography sessions
• Photographs and videos of you, your team, your products or your events
• Names and contact details for scheduling and coordination
• Location information for on-site photography
• Payment and invoicing information
Website interaction information
• IP address and browser information
• Pages visited and time spent on the site
• The website that referred you to us
• Device and operating system information
We do not collect sensitive information unless it is directly relevant to a service you have asked for, and only with your consent.
3. How We Collect Your Information
We collect personal information in three ways:
• Directly from you, when you complete a contact or quote form, email or call us, book a session, or talk with us during a consultation
• Through our website, using cookies and analytics, which are covered in Section 5
• During the delivery of our services, such as when we photograph an event or coordinate a booking
We will not collect your personal information without your knowledge, and we will never use deceptive methods to do so.
4. How We Use Your Information
We use your personal information to:
• Deliver the photography services you have requested
• Respond to your enquiries and maintain our working relationship
• Schedule and coordinate sessions and consultations
• Issue invoices and manage payments
• Understand how visitors use our website so we can improve it
• Meet our legal and regulatory obligations, including Australian tax and business record-keeping laws
We will not use your information for unexpected purposes, we will not send you marketing without your consent, and we will never sell your personal information.
5. Cookies and Website Analytics
Our website uses cookies to remember your preferences, keep the site working properly and understand how it is used.
• Google Analytics. We use Google Analytics to understand how visitors find and use our site. The data is typically anonymised and helps us improve the website. You can opt out using Google’s browser add-on at https://tools.google.com/dlpage/gaoptout.
• Functional cookies. These support basic website functionality, such as remembering form details and preferences.
You can control or disable cookies through your browser settings, though some parts of the site may not work as well if you do. We do not use cookies for cross-site advertising.
6. Third-Party Services
We do not sell, trade or rent your personal information. We only share limited information with the trusted providers that help us run our business, and only where it is necessary to deliver our services. These include:
• Analytics, to understand website usage (Google Analytics, see Section 5)
• Website hosting, to operate and maintain the site
• Online client gallery, to deliver and store the images we produce for you
• Payment and invoicing tools, to process payments securely
Each of these providers is required to protect your information and use it only for the purpose we engage them for. We may also disclose information if we are required to by law, a court order or a government regulator. We never share your information with advertisers or data brokers.
7. How We Store and Protect Your Information
How we store it. Your information is stored securely using reputable, access-controlled platforms, and access is limited to authorised people who need it to do their work. We use encrypted connections for the transmission of sensitive data and review our security practices regularly.
How long we keep it. We keep personal information only as long as we need it:
• Client contact and invoicing information: up to 7 years, to meet Australian tax and business record-keeping requirements
• Photography images: as agreed in your service arrangement
• Marketing enquiries: up to 2 years, unless you ask us to delete them sooner
• Website analytics: anonymised data may be retained on an ongoing basis
When information is no longer needed, we securely delete or destroy it.
If there is a data breach. We comply with the Notifiable Data Breaches scheme under the Privacy Act 1988 (Cth). If a data breach is likely to cause you serious harm, we will notify you and the Office of the Australian Information Commissioner (OAIC) as soon as practicable.
8. Your Images, Consent and Copyright
Photography involves images of people, so this section sets out how we handle them.
• You retain your rights to personal and family photographs taken during your session.
• We ask for your explicit, written consent before using any client images for our portfolio or marketing.
• You can withdraw your consent for marketing use of your images at any time.
• Business, corporate and event photography may be covered by a separate usage agreement, which we will confirm with you.
• Where we intend to use an image for promotion, we will make that clear.
9. Accessing and Correcting Your Information
You have the right to:
• Access the personal information we hold about you
• Correct any information that is inaccurate or out of date
• Request deletion of your information, subject to any legal retention requirements
• Withdraw consent for marketing communications or for promotional use of your images
To make a request, contact us using the details in Section 10. We will respond within a reasonable time, usually within 30 days, and there is normally no charge. In limited cases we may need to decline a request, for example where it would affect someone else’s privacy or where the law requires us to keep the information.
10. Complaints and How to Contact Us
If you have any concern about how we have handled your personal information, please contact us first so we can put it right:
John Pires, Prestige Images
Phone: 0490 692 465
Email: john@prestigeimages.com.au
Service area: South East Queensland, Australia
Website: https://www.prestigeimages.com.au/
We will investigate and respond within a reasonable time, usually within 30 days.
If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
Website: https://www.oaic.gov.au
Phone: 1300 363 992
11. Other Websites, Children and Changes to This Policy
Links to other websites. Our site may link to third-party websites. We are not responsible for their privacy practices, so we encourage you to read their policies before sharing any personal information.
Children’s privacy. Our services are not directed at children under 16. If we become aware that we have collected a child’s personal information without parental consent, we will take steps to delete it promptly.
Changes to this policy. We may update this policy from time to time to reflect changes in our practices or the law. When we do, we will update the “last updated” date at the top of the page, and where appropriate we will let existing clients know. We encourage you to review this page occasionally.